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Server Management Service
Our Management service includes the following maintenance items.
- Initial Software installation of common services (IIS, FTP, .NET, Front Page Extensions, Windows Media Services, MySql, PHP, Perl, DNS and More) on request
- Scheduled patch management
- Perform Security Audit and take corrective actions as needed
- Log file review and archive (application, security, and system)
- Check and report system status and health (disk space, hardware errors, etc.)
Automated System Monitoring
Using automated system monitoring technologies allow for affordable 24hr a day system monitoring with alerts.
- Monitor Server availability with customizable probes to ensure your critical applications are running (email, WWW, FTP etc.)
- Plugins to directly monitor specified system services (ex: MS SMTP SVC)
- Email alerts in the event of a service failure with escalating priority until alert has been cleared
- Proper system monitoring can greatly reduce the impact of system failure due to early detection and possibly eliminating outages entirely
Remote Technical Support
Remote support services allows for less impact of your critical server systems
- Greatly minimize response time to your technical issue by removing the drive time
- Reduce loss of productivity by returning the affected systems to production quicker
- Allows all of your distant offices to be serviced by technicians you know and trust
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